Support
Browse common questions below, or send us a message and we'll get back to you.
Frequently asked
How do I reset my password?▾
Go to the sign-in page and click "Forgot password". You'll get an email with a reset link that expires after 15 minutes.
How do I change the email or phone on my account?▾
Open your profile settings while signed in. If you can't access your account, send us a message below and we'll help.
My account is suspended — what should I do?▾
Email us using the form below with your registered email and a short description of what happened. The team responds within a couple of business days.
How do I report a bug?▾
Select "Bug report" as the subject and describe what you were doing, what you expected, and what actually happened. Screenshots help if you can include them later.
Can I request a new feature?▾
Yes — pick "Feature request" and tell us what problem you're trying to solve. We read every one.
How long until someone gets back to me?▾
We aim to acknowledge support messages within 2 business days. Complex issues may take longer to resolve.
Send us a message
Please share your contact details so we can get back to you.