Child Safety Policy
Last Updated: Jun 2nd, 2025
Effective Immediately
At Wintep, we prioritize the safety and privacy of all users, especially children. This policy outlines our approach to protecting minors under 13 (or the applicable age of consent in your country) and complying with regulations like the Children’s Online Privacy Protection Act (COPPA) and Google Play Families Policy.
1. Age Restrictions
- Our app is not directed at children under 13. We prohibit users under 13 from creating accounts or using our services.
- During registration, users must confirm they are at least 13 years old. Accounts found to be owned by underage users will be terminated immediately.
2. Content Moderation & Safety
Automated Filtering: All user-generated content (posts, comments, messages) is scanned for harmful material (e.g., bullying, explicit content, violence) using AI tools.
Human Review: Reports of unsafe content/behavior are reviewed by our moderation team within 24 hours.
Zero Tolerance: We permanently ban users who exploit minors, share illegal content, or engage in predatory behavior.
3. Privacy Protections for Minors
No Unnecessary Data Collection: We never knowingly collect personal data (e.g., location, contact info) from users under 13.
Limited Profiles: For users aged 13–17, default privacy settings restrict profile visibility and contact from strangers.
Parental Tools: Parents/guardians can request account deletion for minors via [support email/portal].
4. Reporting & Enforcement
- Users can report underage accounts, harmful content, or suspicious behavior via in-app tools or support@wintep.com.
- Violations of this policy may result in
- Account suspension or termination.
- Legal action for severe cases (e.g., child exploitation).
- Cooperation with law enforcement and child safety organizations (e.g., NCMEC).
5. Education & Awareness
- In-app safety tips teach minors how to:
- Recognize predatory behavior.
- Protect personal information.
- Use privacy settings effectively.
- We collaborate with organizations like [e.g., ConnectSafely] to promote digital wellness.
6. Compliance & Updates
- We adhere to COPPA, GDPR-K, and global child safety laws.
- This policy is reviewed quarterly and updated to reflect new risks or regulations.
Contact Us
Email: support@wintep.com
Parental Requests: Parents/guardians must provide proof of guardianship for account investigations